The room was clean, and although it was basic and utilitarian, it has the things that mattered -- shower, safe (with a small deposit for the key), linens and towels, a sliding door to a "balcony" (no patio, just a view out the back). The included breakfasts at the attached ME Restaurant were delicious and generous! The location wasn't bad. It is walking distance from the heart of the Zona Dorada but not so close that loud noise and party atmosphere invades the space. There are several restaurants as well as a mall in close walking distance. Although we did not have an ocean view, we did have a view over the lagoon out back which was nice. In short: basic, no-nonsense accommodations in a resort area. Most of the staff was helpful, just one who seemed to not want to interact with us. One or two staff members spoke good English -- the others were willing to do their best with our limited Spanish, Google translate, and gestures.
Diana
April 2024
The hotel is conveniently located between Centro Historico and Zona Dorada. It takes about 15min to get to Zona Dorada on foot and Centro can be reached by bus, there’s a bus stop right outside the hotel. I really enjoyed the pool, the water is heated which is important taking into consideration Mazatlan’s weather in autumn and winter. The place is fairly quiet at night. There’s a tunnel that takes you to the beach directly from the hotel. During my stay, the vast majority of guests were Mexican families with children, Mazatlan as such seems to be particularly popular amongst Mexican families. If you’re looking for a party, pool scene or beach clubs, better go to Playa del Carmen.
Anna
April 2023
The staff really went above and beyond to assist my kids and I during our stay. They were understanding and compassionate and I really can't thank them enough.
T
Maret 2023
This was our second stay and it was just as wonderful as the first time. Our room had a nice view of the ocean, a large shower, and comfortable bed. Breakfast was wonderful- we enjoyed Jorge (he pronounces it Georgy)
Virginia
Maret 2025
Staff congenial. Helped us with our problem. Good ocean and sunset view. Beds good. Breakfast good. Pool excellent, heated for weekend. Gym ok. Glad it was there Minimum machines, but ok. No free weghts..
Joseph
Februari 2023
Location great, pet friendly. Wonderful pool!
Patricia
Maret 2023
Everything was great 👌
Hilda
Juli 2024
Breakfast was good. Several options & great view. The room with a “partial view” was really stunning to me! 5th floor so I could see it great. Seemed like limited parking. But painters were there so maybe they took up spaces.
Janis
Mei 2022
Amazing infinity pool overlooking the ocean! The room was very comfortable and the little balcony was a nice touch. Great to let the ocean breeze in! Beds were comfortable. Onsite parking was great and check in was a breeze. The breakfast buffet in the morning was excellent and great added value!
Aaron
April 2022
Breakfast was the same every day not change in the set menu
Irene
Maret 2025